The information collected from the forms on this site is handled by Christofle and its providers in order to process your order, manage your Christofle membership and carry out customer relationship management operations, in particular to send you personalised offers based on your previous purchases and interests. Optional fields allow us to personalise your customer experience but are not required to create your account.

Please note that your data may therefore be communicated to some of our providers in charge of processing it or likely to use it, such as those in charge of customer management, sending our emails and running our advertising campaigns. They will be kept for the time required to enable us to provide you with our services and to ensure the after-sales service of the products purchased, generally for a period that may vary from 3 to 5 years depending on their nature.

For the purposes of processing, analysis or performing the subcontracting tasks listed above, your data may be transferred to our subsidiaries and subcontractors located in the United States, Canada, Japan, China, Hong Kong, Singapore and Australia. As some of these countries do not always offer an adequate level of protection, the transfer(s) have been regulated by means of standard contractual clauses recognised by the European Commission.

You have, if applicable at the time of your request, the right to access, rectify, modify and delete, in the event of inaccuracy, the data concerning you, the right to limitation, portability and opposition for legitimate reasons as well as the right to define directives concerning the fate of your data in the event of your death, which you can exercise by sending an e-mail to the following addresses:

For North America and South America: dataprivacy_americas@christofle.com
For Europe: dataprivacy_international@christofle.com
For France: dataprivacy_france@christofle.com
For Japan: dataprivacy_japan@christofle.com
For Asia: dataprivacy_asia@christofle.com
For any other continent or country not listed above, please contact dataprivacy_international@christofle.com
You also have the right to withdraw your consent at any time, which you can exercise in the same way as described in the previous paragraph.

You also have the right to object, without giving any reason, to the processing of your data for commercial prospecting purposes, including profiling when this is linked to such prospecting.

Finally, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), in particular on its website www.cnil.fr "

For more information, please consult our privacy policy.

Product Care

Our care products

Contact us

Our universe

Our universe

The Maison

The Maison

Our Services

Our Services