As a user of this e-boutique, you agree that your access to and use of this e-boutique are subject to the Terms & Conditions set forth in this Legal Notice and all applicable laws. Your access and use is at your own risk. Christofle may change these Terms & Conditions at any time without prior notice.. Users should periodically visit this Legal Notice to review the most recent version.
TRADEMARK
All materials appearing on the www.christofle.com website, including drawings, designs, illustrations, photographs, sound tracks, written text, logos, trademarks, video clips...are the sole property of Orfevrerie Christofle SAS and Christofle Silver, Inc or any of their corporate affiliates, and are protected by U.S. and international copyright and other intellectual property laws. You may view, download, print and retain a copy of pages of this website only for your own personal use. You may not reproduce, by any means or process (except as expressly provided herein), totally or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such material contained on this website. You may make a single copy of web pages published on the christofle.com website for your own private, personal and non-commercial use, provided that any copy of such web pages shall retain all copyright and other proprietary notices contained therein.
All rights not expressly granted herein are reserved.
The following is a list of trademarks, trade names, trade dress and service marks owned by Christofle and are and will remain the exclusive property of Orfevrerie Christofle SAS and Christofle Silver, Inc or any of their corporate affiliates. Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without our prior, express agreement is prohibited.
ELECTRONIC COMMUNICATION
When you visit this e-boutique or send e-mails to Christofle you are communicating with Christofle electronically. You agree to receive communications from Christofle electronically. Christofle will communicate with you by e-mail or by posting notices on your account on this e-boutique at www.christofle.com. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
LINKING
This e-boutique may contain links to third party out of our control. Such links are provided as a convenience only and can not, and should not be interpreted as, an express or implied endorsement of such third party websites or any products or services offered thereon. We do not endorse the content of other sites, and cannot warrant that these sites do not contain viruses or other features that may adversely affect your computer
You may only provide a link to the christofle.com website if expressly authorized in writing by Christofle.
The online order process
Orders may be placed on this e-boutique at www.christofle.com by individual consumers or corporations purchasing items other than for resale. Any total or partial resale of items ordered on www.christofle.com is strictly prohibited.
The photographs, designs and descriptions of Christofle products are provided for the customer’s information only. Variations may occur due to technical restrictions on computer equipment. The customer can contact Christofle Customer Service by sending an e-mail to customer.service@christofle.com
You must be at least 18 years or older and have a valid credit card, with full authority to use it, to submit an order through this e-boutique. You agree not to use this e-boutique or any content contained in it for any illegal or inappropriate activities.
During the checkout process, the customer will be asked to confirm the payment. Once the order is confirmed, it cannot be amended or cancelled except according to the express conditions provided for in the present Terms & Conditions or in provided for in applicable law.
The customer’s credit card will be debited when the order is shipped.
The customer must guarantee that he/she is the owner of the card, and that the name written on the debited card at any time is his/her name. The customer must provide his/her card number, as well as the expiration date and security code.
When the order is shipped, Christofle will send you a confirmation email with the trasking number of the order.
PROMOTIONS
You should read carefully the rules of each promotion, coupon, discount, contest, shopping sprees, and any special offer that Christofle may offer or conduct.
THE DELIVERY
Christofle cannot guarantee the time of delivery. Predictions of delivery dates are all estimates.
If the order is not delivered within seven (7) business days after the estimated date, the customer can request the cancellation of the purchase and the reimbursement of the paid amount.
Christofle is not responsible for products delivered to incorrect addresses supplied by the customer; failed deliveries due to the absence of the recipient at time of delivery at the address supplied by the sender; decreased product quality due to an incorrect delivery address supplied by the customer, or a re-route requested by the customer; decreased product quality caused by improper handling by the recipient.
TAXES
An estimate of applicable Federal, State and local taxes on online transactions will be added to the purchase price.
RETURN POLICY
Articles purchased from www.christofle.com may be returned* or exchanged* according to the following conditions and procedures.
Items must be returned in saleable condition within thirty (30) days of purchase.
Items must be returned in original packaging.
Returned items must be accompanied by the original invoice and completed return form.
There are two ways to return our products:
Return with refund: Items may be returned to our Customer Service Center at the following address:
Christofle c/o DHL Solutions
2323 Randolph Avenue
Avenel, NJ 07001
Customers will receive refunds (no exchanges) for items returned to our Customer Service Center.
Exchange or store credit: Items may be exchanged or returned for store credit (no refunds) at any Christofle Boutique in the United States of America**. Store credits are valid for ninety (90) days from the return date.
** Christofle Boutique locations: Bal Harbour Shops, 9700 Collins Avenue, Bal Harbour, FL; 9515 Brighton Way, Beverly Hills, CA; 900 North Michigan Avenue, Chicago, IL; South Coast Plaza, 3333 Bristol Street, Costa, Mesa, CA; Houston Galleria, 5015 Westheimer, Houston, TX; Waterside Shops at Pelican Bay, 5375 Tamiami Trail North, Naples, FL; 680 Madison Avenue, New York, NY; 150 Worth Avenue, Palm Beach, FL; 140 Grant Street, San Francisco, CA
* Pierced earrings may not be returned unless they are defective. Engraved items may not be returned. For all returns, except where the item is defective or sent in error by Christofle, the customer shall be responsible to arrange and pay for the safe return of the products to Christofle. In the event of an exchange, if the value of the replacement product is greater than the value of the exchanged Christofle product, the price difference will be charged to the same credit card that was used to process the original purchase, according to the General Conditions of Sale. If the value of the replacement product is less than the value of the exchanged Christofle product, Christofle will refund the price difference to the same credit card that was used to process the original purchase, according to the General Conditions of Sale. Any returned item which is incomplete, used, modified, damaged or soiled will not be exchanged or refunded. Gift recipients may exchange Christofle products at any Christofle Boutique in the United States of America. All refunds will be credited to the same credit card that was used to process the original purchase. All conditions must be adhered, or Christofle will send back the returned products, and the customer will be charged for all shipping fees.
LIMITATION OF LIABILITY
Christofle Silver, Inc. will not be liable to the customer or any third party for any indirect, incidental special or consequential damages, including, without limitation, loss of profits or other intangible losses, arising out of or in connection with the customer’s use or inability to use the christofle.com website, even if Orfevrerie Christofle has been advised of the possibility of such damages.
DISCLAIMER OF WARRANTY
Christofle does not guarantee that the christofle.com website is free from viruses or other destructive material or that the information contained on the christofle.com website are accurate, complete or up to date.
The christofle.com website may contain technical inaccuracies or other defects; Christofle and its subsidiaries do not guarantee that any such defects will be corrected.
Christofle expressly disclaims all warranties of any kind, express or implied, including without limitation, any implied warranties of fitness for purpose or any specific use or other implied warranties of quality or lack of infringement.
In the case that any article of the present Terms & Conditions is deemed invalid, the remaining articles will remain valid.
ADVERTISING
The e-boutique may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on this website are accurate and comply with all applicable laws. We are not responsible for the acts or omissions of any advertiser or sponsor.
APPLICABLE LAW AND DISPUTES
By visiting this e-boutique, you agree that the law of the State of New York without reference to conflict of law rules, will govern these Terms & Conditions, their interpretation and any disputes arising between you and Christofle Silver Inc.. You also consent to the exclusive jurisdiction of any New York State or Federal Court located in the City of New York, NY.
COMPLIANCE WITH LAW
Christofle reserves the right to suspend services to any customer who illegally or improperly uses this e-boutique. You acknowledge that violations of these Terms & Conditions or the Privacy Policy could be subject such a customer to penalties, as provided by law.